What We Collect and Why It Is Used
We collect the information you provide when registering — your name, contact number, and the mobile wallet number you use (whether that is bKash, Nagad, or Rocket) — because verifying your account identity is a requirement before any withdrawal can be processed. Transaction records are stored
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to resolve any payment disputes and to confirm that deposits from your wallet reached your account balance correctly. We also collect device and browser data automatically when you access the platform from your phone or desktop. This includes your IP address, device type, and session timestamps.
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We do not sell this data to third parties. Data shared with payment processors — such as the mobile wallet services you connect — is limited strictly to what those processors need to complete your transaction. Players in Dhaka and across Bangladesh should note that the
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availability of our services depends on local law and eligible regions. We retain account data for as long as your account remains active and for a reasonable period after account closure, in line with our internal retention schedule.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.